"I just did some courses and wanted to learn more. I heard about Helping Hands and they're a very good charity, I thought it was a good way to start working and practicing what I've learned with a good organisation. It's very comfortable and easy-going and a very open place to be. People are very welcoming and keep you involved in what they do. They don't make you feel like an outsider, they make you feel like part of the team. They value what you do."